Work in Play LLC · Cognitive Cat Prep

Cognitive Cat Prep support

For help with Cognitive Cat Prep, contact its operator, Work in Play LLC, at support@cognitivecatprep.com.

Practice and connection help

If a drill fails to load and Resume drill is available, use it to check server progress before repeating an answer. You can also ask the assistant to resume the existing drill. Records expire 24 hours after creation; start a new drill after expiry. If tools or connection settings have changed, refresh the plugin connection in the host application and try a new conversation. Usage limits may require you to try again later.

Describe the action you tried, the error shown, the approximate time and your device or browser. Share only the information needed to explain the problem. Do not send passwords, access tokens, payment information, health information, government identifiers, confidential assessment questions or unrelated private conversation content.

Privacy requests

Send access, correction or deletion requests to support@cognitivecatprep.com as well. You do not need a matching service-account or host-account email address: the plugin does not collect one from the host. Drill records are short-lived and identified by a private drill handle, so we may need that handle to locate a record. Send it only through private support correspondence. Finishing a drill or disconnecting the plugin does not itself delete a stored drill; records expire according to the privacy policy. Use the host platform's own controls for its conversation history.

No service account, purchase or reviewer credentials are required to use the plugin. Work in Play LLC handles support for this service; contact the host platform separately for its own account or conversation controls.